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Know Where You Stand with firesevens

Our legal terms set out exactly what you agree to when you open an account, how we handle your data, and which US states are currently eligible to access the platform.

State-dependent accessPrivacy & data rightsAccount termsPayment conditionsContact & disputes
firesevens Know Where You Stand with firesevens
YOUR ACCOUNT RIGHTS

How We Handle Your Data and Account Security

We collect only the data needed to run your account and comply with state-level requirements — identity verification documents, payment method details tied to PayPal, Venmo or Play+, and session logs. We do not sell your personal data to third parties. Cookie use on firesevens is limited to functional, analytics and session cookies; you can adjust non-essential cookie preferences through your browser settings at any time. Account security is enforced through verified login flows including email confirmation on new devices, and we flag unusual access patterns automatically.

Data Retention We keep your account data for the period required by applicable state law. Once that window closes, you may request deletion through our legal email.
Cookie Control Non-essential cookies can be turned off via your browser or through the cookie preference panel linked in our footer — no account login required to adjust.
Identity Verification State compliance rules require us to verify your identity before processing withdrawals. Documents submitted are encrypted and stored per our retention policy.
Account Changes To update personal details, close your account, or request a copy of your data, contact us at legal@firesevens with your account email as verification.
POLICY CONTACT

Reach Us on Legal or Account Questions

If you have a specific question about your rights under our terms, a data request, or a dispute you want escalated, our support team handles policy matters through the channels below. Response times vary by channel — live chat moves fastest for account-level questions, while formal written requests go to our dedicated legal inbox.

Team online

Live Chat

Open the chat icon in your account dashboard to reach a support agent for account-specific policy questions. Available during platform hours.

Legal Email

Send formal data requests, terms disputes or account-closure queries to our legal inbox at legal@firesevens. Written responses provided.

Account Help Center

Your account settings panel contains a policy section where you can download your transaction history, update consent preferences, and review active terms.

Common Legal Questions from Our Account Holders

These are the legal and policy questions we hear most often. If yours isn't covered here, our legal inbox at legal@firesevens is the right place to send it — we respond to all formal requests in writing.

Access depends entirely on the law of the state you are in when you play. We operate in states where online casino activity is permitted under local law. Check your state's current rules before opening an account.

We retain your account data for the period required by the applicable state law or financial regulation. After that window, submit a deletion request to legal@firesevens with your registered email address.

Processed deposits are covered by our refund policy, not automatically reversed. Contact support through live chat with your transaction reference and we'll review the case against our stated terms.

Email legal@firesevens from your registered account address and request a data export. We will confirm receipt and provide the record in a standard format within the timeframe state law requires.

Payment method details linked to Play+ are stored in encrypted form and used only to process transactions tied to your account. We do not share these details with third parties outside of payment processing.

Send a written dispute to legal@firesevens with your account email, the decision you are contesting, and any supporting detail. Your documented transaction history forms the primary record we review.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.